Cancelling

You cancel in the app. After your free trial, cancelling needs one full billing cycle's notice, at least 30 days. You see your end date before you confirm.

Cancel in Settings

1. Sign in as an owner.
2. Open Settings and find Billing.
3. Select Cancel plan.
4. In Cancel your plan?, read the end date.
5. Tell us what we could do better, if you like.
6. Select Cancel plan to confirm, or Keep my plan.

Billing then shows "Your plan ends on" and the date. Hello keeps working until then.

Change your mind

Before your end date, select Undo next to the notice.

During the trial

Cancel before your trial ends and your card isn't charged for Solo or Team.

Leadica HQ

Leadica HQ has a 3-month minimum. Ending it during that term makes the rest of it payable. Setup fees aren't refundable once setup has started.

Before your end date

• Decide where calls should go and turn forwarding off.
• The 09 number from sign-up belongs to Leadica. A number you ported stays yours.
• Ask for an export of your data within 30 days after your account ends.

Trouble cancelling? Email hello@leadica.io.