Integrations
Works with the phone, calendar and website you already have.
Hello needs three things to run your front desk: your calls, your calendar and your website. Everything below is either built in on every plan, added with Leadica HQ, or built for you on the Scale plan. If your system isn't listed, ask us and we'll tell you straight whether it can connect.
Every plan
Built in
Any NZ phone line
Forward from a mobile, landline, office system or VoIP line. Or move your landline, 0800 or 0508 number to Hello. Mobiles stay with your provider and forward instead.
Google and Outlook calendars
Hello checks what's free before it offers a time, books the job, and sends the caller a confirmation with reschedule and cancel links.
Your website
One line of code adds the chat and talk-in-browser front desk. Works on WordPress, Wix, Squarespace, Shopify and any site that lets you add a script.
Email
Your own Hello address answers customer emails in about a minute and passes bookings, quotes and complaints to you.
Text alerts
Your team gets the caller's name, number and reason by text before a call is put through. Sent through a New Zealand SMS provider.
Your inbox
A summary of every call, chat and email, plus a monthly review, lands in your email and in the app.
With Leadica HQ, +NZ$250/month
CRM, lead capture and follow-up
Leadica HQ is our full CRM. Add it to any Hello plan and every caller lands in it, ready for follow-up.
Contacts and pipeline
Every caller saved as a contact, with the call summary on their record and a stage in your pipeline.
Facebook and Instagram lead ads
Leads from your ad forms arrive in Leadica HQ the moment they're submitted, with an instant alert to your team.
Google Business Profile
Messages and reviews in the same inbox as your calls, texts and emails.
Review requests
Ask happy customers for a Google review by text or email after the job.
Payments and invoices
Send invoices and take card payments through Stripe.
Zapier and webhooks
Push contacts and call outcomes into thousands of other apps.
Leadica HQ is set up by the Leadica team: NZ$750 setup, 3-month minimum.
Scale plan
Custom integrations
Running job, practice or accounting software? On the Scale plan we connect Hello to it, so enquiries land as jobs rather than messages to re-type.
- Trades job management, such as Fergus, ServiceM8, Tradify and Simpro
- Practice and booking systems for clinics, salons and workshops
- Accounting, such as Xero
- Your own systems, through an API
Custom integrations are scoped and quoted. We'll confirm what your system allows before you commit.
Talk to us about your systemQuestions
Stop missing calls this week.
Tell us about your business and we'll have your agent ready to test.