Hello Outbound add-on
AI outbound calls that sound like your front desk
Hello rings your customers back, follows up enquiries and reminds people when they're due. It books the right person, checks the right diary and passes things on. An add-on for Hello, set up with you.
An outbound call centre that never forgets to call back
Most enquiries go cold because nobody rings back in time. Hello makes those calls for you, in a warm Kiwi voice, as soon as they're due. Every call follows your approved script, and every result lands in your Hello app and Leadica HQ.
Trades
Follow up every quote and website enquiry
- Rings new enquiries within minutes, while they're still shopping around.
- Chases quotes that have gone quiet and finds out what's holding them up.
- Books the site visit with the tradie who covers their suburb.
Your team: the office sees every booking and note, and nobody spends the evening on the phone.
Interested in this?
Hi Sam, it's Riley, an AI assistant from Harbour Electrical. You asked about a new switchboard on our website. Is now a good time?
Yeah, go on.
Josh covers Mt Eden. He can pop round Thursday at 10 or Friday at 2. Which suits?
Example calls. Businesses, names and times are made up.
Dental and clinics
Recalls and reminders that keep the book full
- Calls patients when their check-up or hygiene visit is due.
- Confirms tomorrow's appointments and rebooks cancellations.
- Books with their usual practitioner, or the first one free.
Your team: reception stops chasing recalls and gets back to the people in front of them.
Interested in this?
Hi Aroha, it's Riley, an AI assistant from Parnell Dental. You're due for your six-month check-up. Can I book you in?
Yes please. With Dr Chen?
Dr Chen has Tuesday the 4th at 9am. Shall I take it?
Hospitality
Call back every group and function enquiry
- Rings back group and function enquiries before they book somewhere else.
- Takes numbers, dates and dietary needs.
- Passes allergies to the kitchen and the deposit to your functions manager.
Your team: no more missed functions because the enquiry sat in an inbox.
Interested in this?
Hi Mel, it's Riley, an AI assistant from Fig and Ember, calling back about your group of 14 on Saturday the 15th.
Great. One of us is coeliac.
Noted for the chef. Mia, our functions manager, will send the menu and deposit details today.
Professional services
Turn new enquiries into first meetings
- Follows up website and referral enquiries the same day.
- Asks your qualifying questions, in your words.
- Books a first meeting with the right partner or team.
Your team: your people spend their time on clients, not phone tag.
Interested in this?
Hi Tom, it's Riley, an AI assistant from Studio North Architects, following up your enquiry about an extension.
We're thinking about adding a second storey.
Our residential team handles that. Hana can meet you on site next Wednesday at 4. Does that work?
Car servicing
Service and WoF reminders, booked into a bay
- Rings customers when their service or WoF is due.
- Books a bay, a courtesy car or a wait.
- Reminds them the day before.
Your team: the service desk starts the day with a full board.
Interested in this?
Hi Priya, it's Riley, an AI assistant from Ridgeway Motors. Your Corolla's WoF is due next week. Want me to book it in with a service?
Yes, Monday if you can.
Monday at 8 is free. Do you need a courtesy car?
Real estate
Follow up every open home
- Calls open home visitors the same day.
- Finds the ones thinking of selling and books an appraisal with the local agent.
- Keeps buyers warm with the listings they asked about.
Your team: every agent gets warm leads in their own area.
Interested in this?
Hi Chris, it's Riley, an AI assistant from Bayline Realty. Thanks for coming to the open home on Kauri Road on Sunday. What did you think?
Nice, but we'd need to sell ours first.
Makes sense. Sarah covers your area. She could do a free appraisal Thursday at 5. Shall I book it?
Doing something else? If there's a call your team keeps meaning to make, Hello can probably make it.
How Hello Outbound works
- 1
We scope it with you
Who to call, why, and what a good result looks like.
- 2
We build the calls
Scripts from your approved knowledge, tested with you before anything goes out.
- 3
Hello makes the calls
Between 8am and 8pm, saying it's an AI from the first sentence.
- 4
You see every result
Outcomes, bookings and transcripts in Hello and Leadica HQ, plus your monthly review.
Outbound calling done properly
- Only calls people who have dealt with you or asked to hear from you.
- Never cold calls, and never uses bought lists.
- Says it's an AI and who it's calling for, every time.
- Calls between 8am and 8pm, and never more than once a day.
- Stops straight away when someone asks, and records it.
- Follows NZ privacy and fair trading rules.
Priced for your calls
Outbound is a Hello add-on. Every business calls about different things, so we quote after a short chat about who you need to call and how often. You'll need a Hello plan.