Help · Account and billing
Talk to a person at Leadica
Email the Leadica team for help with your account, billing or front desk.
For help from a person, email hello@leadica.io. We reply during New Zealand business hours.
Leadica Limited, Level 1, 285 Parnell Road, Parnell, Auckland.
Send a useful request
- Email from the address on your Hello account if you can.
- Include your business name, your business.
- Say what you were trying to do and what happened.
- Include any error message and the rough time.
- Tell us the best way to reach you.
Never include passwords, card numbers or bank details.
Things you can do yourself
- Change plan: Settings, Billing, Change plan, then Request change.
- Cancel: Settings, Billing, Cancel plan.
- Invite your team: Settings, Team.
- Update hours, services and answers: Onboarding.
Quick answers any time
Ask Riley, Hello's own front desk, using the panel on this page, or call 09 415 3153. Riley can answer common questions and pass a message to the team.
Hello and our support inbox aren't emergency services. In an emergency, call 111.
Was this helpful?
Still stuck? Ask Riley, or email hello@leadica.io.