Help · Account and billing

Invoices, receipts and updating your card

Open billing to update your card and find invoices, and what to do if a payment fails.

Owners can manage payment and invoices from Hello. Settings, Billing shows your plan, price, add-on and status.

Open billing

  1. Sign in as an owner.
  2. Open Settings.
  3. Find Billing.
  4. Select Manage billing.

This opens our secure billing page in a new screen. There you can update your card and download invoices and receipts. If you can't find what you need, email hello@leadica.io.

Set up payment

Some accounts show Set up payment if a subscription hasn't been created yet. Select it to open checkout.

If online billing isn't ready, the app says "Online billing is being set up. Leadica will be in touch."

If a payment fails

Billing shows a warning when your last payment didn't go through. Select Manage billing and update your card.

Never send card numbers or bank details by email, and never give them to Hello. It will never ask. Use the billing page only.

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Still stuck? Ask Riley, or email hello@leadica.io.