Help · Chat, voice and email
Your support page and QR code
Publish your customer support page and download a QR code that opens it.
Your support page gives customers one place to reach your business and find answers. The QR code opens it at your support page address.
Set your page address
- Open Settings, then Branding.
- Enter a Support page address using lowercase letters, numbers and hyphens.
- Select Save branding.
You can set your logo and Brand colour here too. Only owners can change these.
Publish the page
- Open Your front desk.
- Find Support page.
- Turn the support page on.
- Edit the Welcome line if you like, then select Save welcome line.
- Select Open live page.
Depending on your channels, the page offers Talk now, Start a chat, a call button and email. Your links and short answers sit under Resources.
Download your QR code
- Open Settings, then Channels.
- Find Support page and QR.
- Select PNG or SVG.
- Scan it with your phone before printing.
Choose your page address before printing. If you change it later, replace any printed QR codes.
There are print-ready options in Your front desk, under QR code and printing.
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Still stuck? Ask Riley, or email hello@leadica.io.