Edit your support page FAQs and links

Your support page can show short answers to common questions and links to useful pages. They appear under Resources, grouped into categories.

Add your first item

1. Open Your front desk, then Support page.
2. Under Resources, select Add category.
3. Enter a Category and Title.
4. Choose Link to a web page or Short answer.
5. Enter the Web address or Answer.
6. Select Save.

To add more to an existing category, select Add item next to it. Web links must start with http:// or https://.

Edit what customers see

1. Find the item.
2. Use its edit button to change it.
3. Use the Shown or Hidden switch to control whether it appears.
4. Use Move up or Move down to reorder.

Deleting asks you to confirm. Hide an item instead if you might want it again.

Check the live page

Select Open live page, open Resources and test each link.

These items are for the public page only. To change what Hello says in conversations, see add your knowledge.