Will callers know it's AI?

Will callers know they're talking to AI?

Yes. Hello always tells callers it is an AI assistant. That is part of the service, not an optional setting. You cannot ask us to remove it or have Hello pretend to be a human receptionist.

Can Hello sound like part of our business?

Yes. In Voice and name you choose the agent's name, a voice style and how to pronounce local names. Giving it a name does not change the rule that it says it's AI.

Can callers still reach a person?

Yes. Hello can put callers through to the people in your phone tree. You tell it who handles what and which numbers to use. Where a transfer isn't possible, it takes a message or arranges a callback.

How can I hear the introduction?

Visit Try Hello live and call Riley on 09 415 3153. Ask a few questions, leave a message or ask to speak to the team and Riley can put you through during business hours. After signing up, test your own Hello number too, because it uses your business information.