Bookings and your calendar

Your setup answers tell Hello whether bookings go into a calendar or through a booking link. This is separate from the callback promise.

Saving a link records your booking instructions. It isn't proof that a calendar connection is ready to make appointments.

Update your booking instructions

1. Open Onboarding.
2. Choose Bookings and callbacks.
3. Answer Should the AI book jobs into your calendar?
4. Add Which calendar or booking link? if you said yes, or Booking link (optional) if not.
5. Check Callback promise.
6. Wait for Saved.

Use the booking link customers actually use. Avoid links that only work when you're signed in.

Confirm the booking setup

Before you rely on bookings, email hello@leadica.io so we can confirm your calendar setup and what Hello can do today. Tell us your appointment types, availability rules and anything your team needs before accepting a booking.

Test a booking

Call Hello and ask to book a normal job. Check it gives the right next step and doesn't promise an appointment that hasn't been confirmed.

If things change, update your answers and let us know so we can check the booking connection.