What is Hello?

Hello is an AI front desk for your business. It answers questions, takes messages and puts callers through to your team using the information you provide.

What it can handle

Hello supports phone calls, website chat, talk in the browser and email. You also get a local 09 number, a support page and a QR code.

Your setup tells Hello about your business, opening hours, people, common questions and booking rules. It can take a callback request or point people to your booking link, based on what you set up.

Hello always says it is an AI. It is not an emergency service and never asks for card or bank details.

What you manage

The app brings your front desk information together:

• Home shows your Hello number and an overview of activity.
• Onboarding collects the information Hello needs.
• Calls lets you review conversations and their outcomes.
• Reviews contains your monthly reviews.
• What we need from you lists outstanding items from those reviews.

Start with a test

You can try Hello before signing up. Once your own number is ready, call it before forwarding customer calls. Check the answers, transfers and message-taking against how your business actually works.