How is Hello different?

What can it do beyond taking a message?

Hello answers questions using your business information, puts callers through to your people and takes messages or callbacks. Phone, website chat, talk in browser and email are included on every plan, with no add-ons. A support page and QR code give customers another way in.

What happens after setup?

You see every conversation in Calls and get a monthly review in Reviews. What we need from you collects anything the review needs from you, such as a missing price list. So setup isn't a one-off job.

Does it check what it says?

Yes. Before new knowledge goes live, Hello flags prices, guarantees, private notes and other risky claims for a check. When it doesn't know something, it takes the caller's details instead of guessing.

Does it replace our judgement?

No. AI can misunderstand a question. You stay responsible for checking the setup and reviewing how it handles customers. Hello always says it's AI, isn't an emergency service and never asks for card or bank details.

How do I compare it with other options?

See how Hello compares and pricing.