Help · Getting started
Your welcome email and signing in
Use your welcome email or request a fresh sign-in link to open your Hello account.
Hello uses an emailed sign-in link rather than a password. Use the email address linked to your account.
After signing up
The welcome page says Thanks, you're all set and asks you to check your email for a link to set up your front desk.
If you are already signed in and your Hello number is ready, the welcome page can show the number and a Set up your front desk button. If your number is not ready, you may be taken straight into onboarding.
Some sign-ups instead show a message that the team will be in touch within one business day. Scale enquiries get a follow-up call to arrange the plan.
Request a sign-in link
- Open Sign in.
- Enter your Work email.
- Select Email me a sign-in link.
- Open the email and follow its link.
The sign-in screen says the link expires in one hour. Request another if yours has expired.
If you cannot find the email
Check your spam or junk folder and confirm you entered the right address. Select Use a different email if you made a mistake.
If you still cannot get in, email hello@leadica.io. Support is available during New Zealand business hours.
Still stuck? Ask Riley, or email hello@leadica.io.